CASE STUDIES
When Systems Must Never Fail, You Need Engineers Who Never Let Them.
CLIENT BACKGROUND
Private hospital group | 3 sites, ~900 staff | Stockholm, Sweden
THE CHALLENGE
The group had recently implemented an electronic health record (EHR) system across all three hospitals, but the rollout had been poorly executed by the original vendor. Clinicians were experiencing frequent login failures, slow data retrieval, and connectivity drops that were interrupting patient consultations. The internal IT team of two people was overwhelmed managing day-to-day helpdesk requests and had no capacity to investigate or fix the underlying infrastructure issues.
THE STECHAD SOLUTION
Stechad conducted a full infrastructure review across all three sites, identifying root causes in the network configuration that were creating bottlenecks at peak clinical hours. Network segmentation was redesigned to prioritise EHR traffic, Wi-Fi access points were repositioned and upgraded in clinical areas, and Stechad took over the helpdesk function with a dedicated remote support engineer available during all clinical hours. A monthly infrastructure health report was introduced for the group’s leadership.
THE OUTCOME
"Before Stechad, our clinicians were losing time every single day to IT problems. Now the system just works — and that makes a real difference to patient care."
Chief Operating Officer,
About Us
We specialize in providing businesses with innovative and efficient I.T. solutions to help them stay ahead of the competition.
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